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Your complete satisfaction is our goal. Should you need to return an item, simply follow these two steps:
1. Call our Customer Support Department at 800-525-0015, Monday-Friday 9am-4pm. We will ask for the date of purchase, item number, quantity and reason for return, and provide you with a Return Authorization Number. The Return Authorization is only valid for 15 days from the date of issue.
2. Write the Return Authorization Number on your shipping label. Return the item in its original packaging and original condition, to:
Stay Dry Products
100 Springdale Rd., A3, #406
Cherry Hill, NJ 08003
You must have a Return Authorization Number to return an item. All merchandise returns are subject to inspection. Any merchandise unsuitable for resale will not be accepted. Products are not returnable beyond 30 days from the date of purchase. Special order items are not returnable. We will replace or repair defective items based on manufacturer's policy. |